Monetization Operations Analyst

<h2><strong>Who we are</strong></h2> <h3><strong>About Stripe&nbsp;</strong></h3> <p>Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</p> <h2><strong>What you’ll do</strong></h2> <h3><strong>Responsibilities</strong></h3> <ul> <li>Develop and manage scalable billing and collection processes for complex user agreements and new business operations.</li> <li>Build scalable and auditable onboarding processes for new and existing users.&nbsp;</li> <li>Onboard sold custom contracts into our billing systems.&nbsp;</li> <li>Work with legal contracts using strong attention to detail.&nbsp;</li> <li>Partner with internal systems, global deal management, legal, sales ops, internal audit, go-to-market, engineering and accounting teams to develop and improve processes for contract reviews and to anticipate changing business requirements.</li> <li>Partner with account managers to solve user inquiries related to onboarding implementation, billing, and collections.&nbsp;</li> <li>Advocate for the customer to internal stakeholders.&nbsp;</li> <li>Share system feedback and insights to Sales, Product Management, Engineering, Support and Legal on innovation and improvement needed to optimize the Stripe user experience.&nbsp;</li> <li>Help scope, build, and deliver continuous process improvements that enhance operations.</li> </ul> <h2><strong>Who you are</strong></h2> <h3><strong>Minimum requirements</strong></h3> <p>Must have a Bachelor's degree or foreign equivalent in Finance, Business, Information Management, or a related field, plus 4 years of Client-facing experience in customer success, consulting, financial services, account management, or technical product sales.</p> <p>Must also have 3 years experience in each of the following:</p> <ul> <li>Tracing process impacts from situation to end customers &amp; business financial outcomes;</li> <li>Payment industry;</li> <li>GSuite and Excel;</li> <li>Working with large data sets;</li> <li>SQL;</li> <li>Project management or consulting;</li> <li>Data Modeling;</li> <li>Influencing business decisions by creating high quality presentations and documentations using PowerPoint;</li> <li>Digital workflow design, focusing on improving efficiency and user experience across organizational tools;</li> <li>Dashboard Design and Data Visualization using Tableau;</li> <li>Using data visualization tools including creating dashboards in Hubble to track KPIs and operational performance; and&nbsp;</li> <li>Forecast Modeling.</li> </ul> <p>Salary: $152,069.00 - $199,200.00/Yr&nbsp;</p> <p>This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.</p> <p>40 hrs/week</p> <p><strong>50% Telecommuting Permitted.</strong></p> <p><strong>Up to 25% international travel required.</strong></p> <p>Multiple Positions Available.&nbsp;</p> <p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.<strong> </strong>WA52</p> <h3><strong>#LI-DNI</strong></h3>