Job Title: Associate Manager, B2B Sales Job Description The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.(Military veterans are encouraged to apply.) A NEWCAREERPOWERED BY YOU Are you lookingfor a“workfromhome”career change withaforward-thinkingglobalorganizationthatnurturesatrue people-first,inclusivecultureand a genuine sense of belonging?Would you like to join aFortune 500company that earns “ World’s Best Workplaces ,” “ Best Company Culture ,” and “ Best Companies for Career Growth ”awards every year?Then aremoteTeam Leaderposition at Concentrix is therightplace for you! As aremoteAssociate Sales Manager ,you’lljoin an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation. CAREERGROWTHANDPERSONAL DEVELOPMENT This is a great“workfromhome”opportunitythat will allow you toreimaginean all-newcareerjourneyand develop “friends for life”at the same time.We’llgive you all the training,technologies,andongoingsupportyou’llneedtosucceed.Plus, at Concentrix , there’srealcareer (and personal)growthpotential. In fact,about 80% ofour managers and leaders have been promotedfrom within!That’swhywe offera range ofno-costlearning and leadership developmentprogramsdesignedtoset you on your way tothe kind of careeryou’vealways envisioned. WHAT YOU WILL DO IN THIS ROLE Asan Associate Sales Managerworkingfromhome, youwill: Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market Be a point of escalation for our clients and respond promptly to any issues Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed Work with client contact on reporting and forecasting Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) Work with client contact on reporting and forecasting Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met Deliverexpertcustomerexperiences…with asmile. YOURQUALIFICATIONS Yourskills, integrity, andgenuinecompassion willdelivervalueand successwith everycustomerinteraction.Other qualificationsforourAssociate Sales Manager include: 18 Years of age or older with a completed High School Diploma or GEDrequired 3+ years proven work experience in a sales role A passion for customer experience and driving team results Experience in operations and strategy building Excellent Coaching history A record of developing and retaining great employees Experience maximizing revenue through best practices Experience working with Salesforce.com or similar CRM Experience finding solutions as a manager Change Management skills WHAT’S IN IT FOR YOU One of our company’s Culture Beliefs says, “We champion our people.”That’swhy we invest in ourgame-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and ourclients. Andwe’llinvest in YOU to aid in your career path and in your personal development.Benefits available toeligible U.S. employeesin thisroleinclude: The base salaryrangefor this position is $48,000- $68,000(pay rate will not be belowtheapplicable minimum wage),Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance,acomprehensive employeeassistanceprogram (EAP),a401(k)-retirementplan, paid time off,and holidays. Paid training and lucrative employee referral program. DailyPayenrollment option to access pay "early," when youwant it. Health and wellness programs with trained partners tohelppromote a healthy you. Mentorship programs that support your rewarding career journey. Work-from-home conveniencewith company-suppliedtechnologies. Programs and events that support inclusionand belonging, as well as global citizenship, sustainability, and community support. Company networking opportunities with organizedgroups in the following topics: Network of Women, Black Professionals,LGBTQ+Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech,OneEarthChampions, Wise Owls (experienced), and more. Celebrations for Concentrix Day,Game-ChangerAppreciation Day, Customer Service Week, World Clean UpDay, #MyOneEarthPromise, and more. A range of otherperksand benefits. REIMAGINE THE BEST VERSION OFYOU! If all thisfeels like the perfect next step in your career journey, we want to hear from you. Apply today and discover whyhalf a milliongamechangersaround the globe call Concentrix their “employer of choice.” JOB AVAILABILITY This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.  The deadline to apply for this position is: July 15, 2026 Location: USA DE Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE Originally posted on Himalayas