Property Management Admin for a Real Estate Firm in US (Home Based Full Time)

Category: Real Estate Location: Largo Maryland United States Answer inbound calls during business hours Fully resolve caller needs at the point of contact — not just message-taking Use Rent Manager software to look up tenant, property, and account information as needed Upload tenant payment batches via CSV file into Rent Manager (training will be provided) Handle maintenance requests: Primary path: guide tenants to log the request themselves in Rent Manager Fallback: if tenant doesn't/can't log it, the admin enters the maintenance request directly Coordinate maintenance dispatch:--Identify which property manager/technician is available and when Contact the appropriate tech to go out to the property If no tech is reachable, escalate to the Property Manager directly Know when and how to escalate issues to the Managing Member, when needed Details Originally posted on Himalayas