German Speaking Reservations Agent For Singapore Airlines

Role Overview Mercier Consultancy Group is proud to present an exceptional career opportunity for a German Speaking Reservations Agent For Singapore Airlines position in Greece. In this prestigious role, you will serve as a dedicated reservations and customer support specialist for Singapore Airlines, assisting German-speaking travellers with their flight bookings, itinerary changes, and aviation-related enquiries. What You Will Do Handle inbound reservations enquiries from German-speaking customers via telephone, email, and live chat, providing accurate and professional assistance in alignment with Singapore Airlines' world-class service standards. Process flight bookings, ticket amendments, cancellations, and rebookings within the airline's reservation systems. Why It Might Be a Fit Native or fluent German language skills (spoken and written) are essential for this role. A solid command of English (spoken and written) is required for internal communication and operational purposes. Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry is highly advantageous. Requirements Native or fluent German language skills (spoken and written) A solid command of English (spoken and written) Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry Familiarity with airline reservation systems (such as Amadeus, Sabre, or Galileo) Strong communication and interpersonal skills A proactive, detail-oriented approach Valid EU passport or appropriate work authorization permitting employment in Greece Benefits Competitive Monthly Salary Fully Paid Relocation Package Monthly Performance Bonus 2 Extra Salaries Per Year (13th and 14th salary) Fully Paid Professional Training Comprehensive Health Insurance Dynamic, multicultural, and supportive working environment Genuine long-term career development opportunities within the Airlines / Aviation sector Originally posted on Himalayas