German Speaking Travel Advisor Online Travel Agency

Role Overview We are seeking a passionate and customer-focused professional to serve as a trusted travel expert for German-speaking customers, assisting them in planning, booking, and managing their travel experiences through a leading online travel agency platform. What You Will Do Provide expert travel advice and personalized recommendations to German-speaking customers via phone, email, and live chat, assist customers with the research, planning, and booking of flights, hotels, holiday packages, car rentals, and ancillary travel services, handle post-booking enquiries, and proactively identify upselling and cross-selling opportunities. Why It Might Be a Fit Native or fluent German language skills, a genuine passion for travel and tourism, and previous experience in a customer service, travel consultancy, or hospitality environment are essential for this role. Requirements Native or fluent German language skills (spoken and written) Valid EU passport A genuine passion for travel and tourism Previous experience in a customer service, travel consultancy, or hospitality environment Excellent communication and interpersonal skills Proficiency in using digital booking tools, CRM systems, and Microsoft Office applications Strong organizational skills, attention to detail, and the ability to manage multiple customer enquiries simultaneously Benefits Competitive Monthly Salary Fully Paid Training Programme Comprehensive Health Insurance Fully Paid Relocation Package Monthly Performance Bonus €1,500 Signing Bonus Ongoing career development opportunities Team events Supportive multicultural work environment Originally posted on Himalayas