Portuguese Speaking Customer Support Specialist

Role Overview We are seeking a talented and motivated individual to fill a Portuguese Speaking Customer Support Specialist position in Bulgaria, based on-site in the vibrant capital city of Sofia. This role combines career growth, international exposure, and an exceptional benefits package. What You Will Do Deliver high-quality customer support to Portuguese-speaking clients via phone, email, and live chat channels, accurately log and manage customer interactions, and consistently meet and exceed individual and team KPIs. Why It Might Be a Fit This role is ideal for Portuguese-speaking professionals who are passionate about delivering outstanding customer experiences and seeking a career with international exposure and a comprehensive benefits package. Requirements Native or fluent Portuguese language skills, both spoken and written Valid EU passport Solid command of English (B2 level or above) Prior experience in customer support services, contact centre operations, or a client-facing role Strong interpersonal and communication skills Proficiency in using digital tools, CRM platforms, and standard office software Benefits Competitive Monthly Salary Fully Paid Training Comprehensive Health Insurance plan Fully Paid Relocation Package Monthly Performance Bonus €1,500 Signing Bonus Structured career development pathways Team events Supportive multicultural work environment Ongoing professional development opportunities Originally posted on Himalayas