French Speaking Fitbit Customer Support Specialist

Role Overview Mercier Consultancy Group is seeking a French Speaking Fitbit Customer Support Specialist to serve as the primary point of contact for French-speaking Fitbit users, helping them get the most out of their health and wellness journey through expert guidance, empathetic support, and in-depth product knowledge. What You Will Do Deliver outstanding customer support to French-speaking Fitbit users via phone, email, and live chat, addressing inquiries related to fitness tracking, health monitoring features, and device functionality. Why It Might Be a Fit Native or fluent French language proficiency, a genuine passion for fitness, wellness, and delivering exceptional customer experiences, and strong communication and interpersonal skills are required for this role. Requirements Native or fluent French language proficiency Valid EU passport A genuine passion for fitness, wellness, wearable technology, or health-oriented consumer products Previous experience in customer support, technical helpdesk, or a client-facing service environment Strong communication and interpersonal skills Basic technical aptitude and comfort navigating mobile apps, digital platforms, and consumer electronics Benefits Competitive Monthly Salary Fully Paid Training programme Comprehensive Health Insurance coverage Fully Paid Relocation Package Monthly Performance Bonus €1,500 Signing Bonus A collaborative, multicultural work environment Career development pathways Ongoing wellness-industry exposure Originally posted on Himalayas